Collection of Personal Data
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Professional Information: If you apply for employment with us, Xeward may collect professional
information, such as your employment history, your qualifications, and any other information
contained in your CV or résumé.
Identity and Contact Data: Xeward may collect identifiers, such as your name and email address, when you sign up for an Xeward account, to receive information on our Services, or submit an application for an employment opportunity. If you do not provide us with this information, we will not be able to administer your Xeward account. We may also collect indirect identifiers (e.g., “USER12345”).
Payment Information: We will collect your payment information if you choose to purchase access to Xeward’s products and services. If you don’t provide us with this information, we will not be able to facilitate payment for Xeward’s products and services.
Prompts and Outputs: Our AI services allow you to submit text, documents, or other materials to the Services (“Prompts”), which generate responses based on your Prompts (“Outputs”). If you include personal data in your Prompts, we will collect that information and this information may be reproduced in the Outputs. Note, however, that Prompts and Outputs are subject to strict retention periods, as set out in Section 8 (“Data Retention”) below, and that we take steps to de-identify such Prompts and Outputs when using them for our own purposes as a controller.
Feedback on your use of our Services: Where applicable, we will collect your Feedback (as defined in our Terms of Service) regarding Prompts and Outputs, and use it under your authorization to train and improve our Services. This might arise if, for example, you report that Claude returned inaccurate information in an Output, or if you rate an Output to your Prompt using the thumbs-up/thumbs-down icon. We may also collect and use this information for the same purposes when you use our enterprise services.
Cookies & Similar Technologies
- We and our service providers use cookies, scripts, or similar technologies (“cookies”) to manage
the Services and to collect information about you and your use of the Services. These
technologies help us to recognize you, customize or personalize your experience, offer
additional products or services to you, and analyze the use of our Services to make it more
useful to you.
How We Disclose Personal Data
- Xeward will disclose personal data to the following categories of third parties for the purposes
explained in this Policy:
- Affiliates & corporate partners. Xeward discloses the categories of personal data described
above between and among its affiliates and related entities.
- Service providers & business partners. Xeward may disclose the categories of personal data
described above with service providers and business partners for a variety of business purposes,
including website and data hosting, ensuring compliance with industry standards, research,
auditing, and data processing.
Rights and Choices
- Subject to applicable law, and depending on where you reside, you may have some rights regarding
your personal data, including the right to know, access & data portability, deletion,
correction, objection, withdrawal of consent, sale & targeted advertising, and Do Not Track.
Third-Party Websites and Services
- Our Services may involve integrations with, or may direct you to, websites, apps, and services
managed by third parties. By interacting with these third parties, you are providing information
directly to the third party and not Xeward and subject to the third party’s privacy policy.
Data Transfers
- When you access our website or Services, your personal data may be transferred to our servers in
the US, or to other countries outside the EEA and the UK. This may be a direct provision of your
personal data to us, or a transfer that we or a third party make (the latter being a
“Transfer”).
Data Retention
- Xeward retains your personal data for as long as reasonably necessary for the purposes and
criteria outlined in this Policy and explained further in our support center.
Children
- Our Services are not directed towards, and we do not knowingly collect any information of,
children under the age of 18. If you become aware that a child under the age of 18 has provided
any personal data to us while using our Services, please email us at xeward@xeward.ai and we
will investigate the matter and, if appropriate, delete the personal data.
Changes to Our Privacy Policy
- Xeward may update this Privacy Policy from time to time. When we make updates, we will post the
updated Privacy Policy on this page and will update the Effective Date. We encourage you to
review this page for updates when you access the Services.
Contact Information
- The responsible entities in respect of your personal data are:
- Xeward with a registered address at 9, Dongpyeon-ro 20beon-gil, Dongan-gu, Anyang-si,
Gyeonggi-do 16806 (Republic of Korea).
- Xeward Limited with a registered address at 685 1st Avenue, New York, NY 10016 (United States).
- You can email us at xeward@xeward.ai.